Terms & Conditions

Old & New Limited

Letterpress & Fine Art Prints

 


 

Simple Terms

Other websites may have terms and conditions that scroll forever, with complex jargon and legal terms ensuring that things are always stacked in their favour.

We, Steve Johnstone and Janine Ross-Johnstone of Old and New Limited believe that is unnecessary.

We want you to delight in the letterpress or fine art prints you purchase from us.

If you don’t, please send it back. We will refund you 100%. No questions asked.

Certificate of Authenticity

Every Limited Edition Print includes a signed and numbered Certificate of Authenticity which contains information about the print, the artist (Steve or Janine), number in the edition, date printed, type of paper, inks and the printer used.

Unframed Prints

There are so many options when it comes to framing, we prefer to supply our limited edition fine art prints unframed.

If you would like our personal framing recommendations, we have worked with Greg and Barbara, the owners of Magma Gallery & Artworld at The Tannery in Woolston, Christchurch since 2014 where they have displayed and sold our prints, unframed or framed and they will certainly look after you.

Packaging & Shipping

New Zealand Deliveries

Our unframed prints (up to A3+ size) are packaged flat, with a 3mm solid card backing board, inside a cellophane bag, wrapped with bubblewrap for extra protection and rigidity.

A2 Prints are protected with tissue paper, rolled and inserted into a hard cardboard tube.

We use products that are eco-friendly and can be reused or recycled.

Delivery within New Zealand is via New Zealand Post using their ParcelPost Tracked or Courier services.

Once your print is despatched we will email you with the tracking code.

International Shipping

All unframed prints are protected with tissue paper, rolled and inserted into a hard cardboard tube when sending to countries outside New Zealand.

We use products that are eco-friendly and can be reused or recycled.

International shipping is with New Zealand Post using their International Courier services.

Once your print is despatched we will email you with the tracking code.

Errors or omissions

We have tried to think of everything and to make it simple but if you find something that looks ‘too-good-to-be-true’ then let us know, I (Steve) may have made a mistake!

Questions

We are happy to answer any questions you may have. Please email info@oldandnew.nz